Privacy Policy

We at Not Tech Savvy are committed to protecting and respecting your
privacy.
This policy explains how we use and safeguard any information that you
provide to us when you use our services.
We may update this statement from time to time. Whenever we update it, we
will inform you by email and/or by uploading the revised version on our
website.
If you have any queries about this policy or any other aspect of your data
privacy, please contact us at contact@nottechsavvy.co.nz .

What information do we collect?

We may collect and process certain personal data that you provide to us
when you use our services. This can include but is not limited to:

• Your name
• Contact details
• Device information (such as laptop, wifi, mobile etc.)
• Information regarding the nature of your problem (such as data transfer, data backup, repair etc.)

How is your personal data used?

We may use the information collected to:

• Provide our services to you
• Respond to customer service requests
• Carry out any necessary processing to complete the service that you requested
• Make improvements to our services

Data Access and Retention

We will take reasonable steps to safeguard the personal data you provide to
us and we will only process and store your data for as long as is necessary to
provide our services and for any other contracted duration.

We may also need to transfer your personal data to our selected third-party
businesses or service providers in order to fulfil the services or products that
you have requested. We ensure that these third parties adhere to the same
level of protection as us.

Cookies

Cookies are small pieces of information which are stored on a computer when
a website is visited. They collect data about your visit and store it on your
computer’s hard drive. We may use cookies in order to identify you when you
return to the website.

Information Security

We take reasonable steps to protect the personal data we hold from misuse,
interference and loss, as well as unauthorized access, modification or
disclosure.

Disclosing Your Personal Data to Others

We may disclose your personal data to third parties for the purposes of
providing our services such as repair, data transfer and backup of the devices
specified. You have the right to know when and why your information will be
used in such cases.

Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. All such changes will
take effect immediately upon publication on our website.

Your Rights

You have the right to ask for a copy of the personal data we hold about you
and to have any inaccuracies in that data corrected.

Contact

If you have any queries regarding our Privacy Policy, or if you would like to
access or delete information we hold about you, please contact us directly on
contact@nottechsavvy.co.nz . We will respond to you within a short period of
time and let you know the outcome of your request.